You don’t get to be the leader in Health Engagement Management by simply acknowledging that it can be done better. You’ve got to boldly accept it as your mission.

Since 2000, we’ve developed innovative, first-of-its-kind solutions to address some of the healthcare industry’s greatest challenges—from adherence to prevention, to condition management, to brand loyalty and retention, and more.

Our expertise and successes have made us the leader in Health Engagement Management, and today we’re delivering outcomes on the healthcare topics that drive the national agenda: improving care experiences, reducing costs, and advancing population health.

Hear first-hand from Eliza employees, including President and CEO, John Shagoury, in the videos below. They share insights on what we do, and our mission to help our clients connect and motivate healthcare consumers to take action that delivers outcomes that make a difference.

 

Eliza Employees share their perspective on working at Eliza

 

Insights from John Shagoury

 

Facts you need to know about Eliza:

  • Founded in 2000 — over 15 years strong
  • Over 200 brilliant employees
  • 40+ patents on our health engagement platform
  • 130+ clients
  • Millions of interactions
  • 800,000+ member profiles created
  • Best-in-class engagement—25+ industry awards

 

We’ve been recognized for innovation. Eliza has received multiple awards including the Health Care Consumer Engagement and Protection award from URAC, a leading health care accreditation organization, “for achievements that are effectively advancing the role of consumers as active participants in health care through quality measurement and data analytics.” 

We’re certified for security. Eliza is ISO/IEC 27001:2005-certified. Representing the ultimate benchmark for information security management systems, ISO 27001 compliance ensures that the millions of outreaches Eliza makes every month on behalf of its healthcare clients are supported by the highest standards for security. Our patented interface is also HIPAA-compliant.

We’re committed to health and wellness. Eliza walks the talk with every member interaction as well as those interactions at Eliza’s corporate headquarters in Danvers, MA. We envision a world where everyone is engaged in their health and the management of their care.

What Clients Say About Eliza

"This collaboration with Eliza is proof that, by simply improving the methodology, we are bringing about both member engagement and behavioral changes. In this situation, outreach technology plays a major role in driving engagement and ultimately results in positive health outcomes.”

— Paula Sauer
Senior Vice President of Care Management and Pharmacy
Medical Mutual

 

“We work with the Eliza Corporation to build health engagement programs and deliver tailored communications that ensure consistent, reliable patient experience, and improve our operational effectiveness as well.”

John Driscoll
Chief Executive Officer
CareCentrix

 

"Eliza was instrumental in helping Independent Health achieve our highly ranked quality outcomes with our Medicare Advantage members. Eliza enables us to keep our members well informed about ways they can be engaged in their own health."

- Thomas J. Foels, M.D.
Chief Medical Officer
Independent Health

 

"Working with Eliza, we've proven that delivering the right message to the right person at the right time measurably improves our members' experiences. At PacificSource, engagement is a long-term strategy that supports our member-centric philosophy, and Eliza's data-driven approach helps us improve outcomes while empowering our members to advocate for their own health.”

- Elizabeth Bainter
Director of Clinical Quality Improvement
PacificSource Health Plans

 

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