August 2015

5 Ways to Position your Qualified Health Plan (QHP) for Success in 2016

The 2016 Qualified Health Plan (QHP) open enrollment period is fast approaching – with a shopping window from November 1, 2015 through January 31, 2016. What will your outreach strategy be? How will you handle changing market dynamics such as rate increases, new entrants, and the QRS reporting requirements?

The Top 5 Reasons to Improve HOS and CAHPS Scores

Patient experience and outcomes measures make up a significant portion of the overall Medicare STAR rating score. Since patients are the best and/or only source of information for these outcomes and experience measures, this data is collected through the use of surveys, such as Health Outcomes Survey (HOS) and Consumer Assessment of Healthcare Providers and Systems (CAHPS).

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