March 2016

Retention Webinar with Neighborhood Health Plan (NHP)

The next World Congress sponsored webinar, “Reducing Churn: Strategies to improve member retention and loyalty for Medicaid MCOs and QHPs” highlights how NHP builds loyalty and retains members with targeted outreach to Medicaid and Qualified Health Plan members. NHP nurtures members year round with a multi-channel, behavior-driven engagement strategy. This focus, including best practices, will be presented during the webinar.

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