January 2018

How Will Medicaid Work Requirements Impact Churn and Member Retention?

CMS' recent guidance to State Medicaid Directors on work requirements for non-disabled, non-pregnant adults was anticipated to those of us who serve Medicaid programs. Even so, this policy change has many Medicaid plans and advocates concerned that additional requirements will add to Medicaid churn or the administrative disenrollment and re-enrollment of Medicaid beneficiaries.

Top 5 Healthcare Member Engagement Blogs of 2017

 

2017 was a memorable year for the healthcare industry — we’ve seen health plans and systems consolidate, patients and caregivers come together to better manage their care, the continued rise of healthcare consumerism, and a shift in the mindset of many in regards to the economic value associated with community and public health initiatives — moving healthcare member engagement and total population health to the forefront.

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