November 2018

How to Calculate the Financial Impact of Medicaid Member Churn

By leveraging HMS Eliza's set of health engagement solutions, health plans serving Medicaid enrollees across the country have been able to reduce churn by proactively reminding members when they're up for renewal. Our well-timed, multichannel outreach programs provide members with the information they need to maintain their coverage and access to life-saving health benefits. The result is a satisfied customer and significant plan savings.

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