Eliza’s thought leaders weigh in on the latest developments from Eliza, our clients, and the healthcare industry at large.

How to Influence Medicare Star Ratings: HOS and CAHPS Improvement Toolkit

Medicare Advantage (MA) plans have a significant opportunity to drive improvement in key HOS and CAHPS measures to increase Star Ratings. Check out these resources to help you evaluate your efforts, understand the value of implementing a Star Rating improvement strategy, and think about HOS and CAHPS measures differently.

How to Calculate the Financial Impact of Medicaid Member Churn

By leveraging HMS Eliza's set of health engagement solutions, health plans serving Medicaid enrollees across the country have been able to reduce churn by proactively reminding members when they're up for renewal. Our well-timed, multichannel outreach programs provide members with the information they need to maintain their coverage and access to life-saving health benefits. The result is a satisfied customer and significant plan savings.

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