[Infographic] Reduce Medicaid Churn

Jane's enrollment continuity has positive health and financial outcomes.

Reducing the amount of unnecessary churn inflicted on the U.S. healthcare system will not only reduce costs but, also help maintain and improve the health status of many Medicaid recipients like Jane. 

Medicaid churn


1. the disruption in healthcare coverage, due to eligibility changes and/or administrative problems. It is the constant on and off of Medicaid coverage throughout the year, causing gaps in care, which can have detrimental effects on the health and well-being of members and put additional financial burden on the healthcare system. 

This infographic highlights the journey of Jane, a 56-year old with type 2 diabetes enrolled in Medicaid. The impact on Jane’s health and the health plan’s bottom line is alarming — an impact that could be simply avoided if Jane had submitted her renewal paperwork. Follow her story and discover the millions of dollars in healthcare costs saved from a simple Eliza retention program.

For more information on how Eliza can help you ensure retention of your Medicaid enrollees, email us, call us at 1-844-343-1441,  or visit our website

Are you interested in learning more about how you can reduce churn and improve member retention?

Watch our 5-minute Insights Brief video, "Strategies to Reduce Member Churn" 

Medicaid Member Retention


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