Eliza’s thought leaders weigh in on the latest developments from Eliza, our clients, and the healthcare industry at large.

3 Webinar Takeaways - Reducing Churn: Strategies to Improve Member Retention and Loyalty for Medicaid MCOs and QHPs

Eliza recently hosted a webinar, “Reducing Churn: Strategies to Improve Member Retention and Loyalty for Medicaid MCOs and QHPs,” with Gary Polonski from Neighborhood Health Plan (NHP). For those of you who missed it, you can replay the webinar here.

Key themes:

3 consejos para atraer a la población Hispana:

De acuerdo con la oficina del censo (Census Bureau) la población hispana viviendo en los Estados Unidos asciende a 55 millones de personas en la actualidad, lo cual representa el 17% de la población total de la nación. Además, en términos de poder adquisitivo representan alrededor de un 1.5 trillones de dólares. Con la reforma de salud impulsada por la Ley de Asistencia Asequible (ACA), cada vez más hispanos tienen acceso a seguro médico y algunos otros se han visto beneficiados al recibir una mejor cobertura médica.

Eliza on Diabetes Healthcare Consumer Engagement

Diabetes affects more than 29 million Americans, or nearly one out of every ten people in the United States. One in every four persons with diabetes is unaware that they have the disease. All forms of diabetes, including elevated glucose levels (undiagnosed), carry an economic burden. The cost per case of undiagnosed diabetes was $4,030 in 2012.[2] This could mean that the total cost for undiagnosed diabetes may be in excess of $29B. Getting tested is the first step.

Retention Webinar with Neighborhood Health Plan (NHP)

The next World Congress sponsored webinar, “Reducing Churn: Strategies to improve member retention and loyalty for Medicaid MCOs and QHPs” highlights how NHP builds loyalty and retains members with targeted outreach to Medicaid and Qualified Health Plan members. NHP nurtures members year round with a multi-channel, behavior-driven engagement strategy. This focus, including best practices, will be presented during the webinar.

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