Eliza’s thought leaders weigh in on the latest developments from Eliza, our clients, and the healthcare industry at large.

How to Leverage HOS and CAHPS Results to Create a Star Rating Improvement Strategy

In a recent article published by Becker's Hospital Review, Ellen Harrison, Senior Vice President of Market Strategy and Consulting at HMS, discusses the critical role HOS and CAHPS measures play in Star Ratings and how to leverage these measures in order to create an effective Star Rating improvement strategy.

Changing Times and Changing Minds Podcast

 

In a recent podcast aired on Red Hot Healthcare, Chairman, President, and CEO of HMS, Bill Lucia, sat down with host Dr. Steve Ambrose to discuss HMS’s role in the healthcare system as well how HMS is working to curb fraud, waste, and abuse in the healthcare industry through the use of today’s analytics and tomorrow’s consumer engagement technology.

How Will Medicaid Work Requirements Impact Churn and Member Retention?

CMS' recent guidance to State Medicaid Directors on work requirements for non-disabled, non-pregnant adults was anticipated to those of us who serve Medicaid programs. Even so, this policy change has many Medicaid plans and advocates concerned that additional requirements will add to Medicaid churn or the administrative disenrollment and re-enrollment of Medicaid beneficiaries.

Top 5 Healthcare Member Engagement Blogs of 2017

 

2017 was a memorable year for the healthcare industry — we’ve seen health plans and systems consolidate, patients and caregivers come together to better manage their care, the continued rise of healthcare consumerism, and a shift in the mindset of many in regards to the economic value associated with community and public health initiatives — moving healthcare member engagement and total population health to the forefront.

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