The next World Congress sponsored webinar, “Reducing Churn: Strategies to improve member retention and loyalty for Medicaid MCOs and QHPs” highlights how NHP builds loyalty and retains members with targeted outreach to Medicaid and Qualified Health Plan members. NHP nurtures members year round with a multi-channel, behavior-driven engagement strategy. This focus, including best practices, will be presented during the webinar.
Eliza’s thought leaders weigh in on the latest developments from Eliza, our clients, and the healthcare industry at large.
When it comes to Medicaid renewal, the value of a proactive touch is easily quantified.
Ways in which health plans can support the continued success of the Marketplace.
When conducting a multi-channel outreach for a large Medicaid plan, those reached by Eliza had a 7.9% greater rate of well-child visits.
Ellen Harrison, SVP Market Strategy and Consulting shares insight on the latest CMS and AHIP quality measures for physicians and how we can implement moving forward.
The Centers for Medicare & Medicaid Services (CMS) proposed to revise the discharge planning requirements that hospitals, including home health agencies, must meet in order to participate in the Medicare and Medicaid programs.
‘Tis the season of annual notice of change (ANOC). 2016 will be especially different than any year prior. We are now a couple years into the federal exchanges, and because of this the uninsured population is shrinking, and in turn, the number of Americans entering into the US health system is rising. Utilization has never been higher. With this rise has come significant premium hikes. Across the country, many plans are raising premiums. The question is, will members and companies come back as the price goes up?
The 2016 Qualified Health Plan (QHP) open enrollment period is fast approaching – with a shopping window from November 1, 2015 through January 31, 2016. What will your outreach strategy be? How will you handle changing market dynamics such as rate increases, new entrants, and the QRS reporting requirements?
Patient experience and outcomes measures make up a significant portion of the overall Medicare STAR rating score. Since patients are the best and/or only source of information for these outcomes and experience measures, this data is collected through the use of surveys, such as Health Outcomes Survey (HOS) and Consumer Assessment of Healthcare Providers and Systems (CAHPS).