Eliza Corporation to Present at AHIP National Conference on Medicare, Medicaid and Duals on Best Practices in Healthcare Consumer Onboarding and Retention

Session explores engagement strategies and tools to engage and educate healthcare consumers on their insurance benefits to help reduce member churn.

 

DANVERS, Mass., Eliza Corporation (Eliza) will speak and exhibit (booth #37) at AHIP’s National Conference on Medicare, Medicaid and Duals held this October 24 to 27 in Washington, DC. The 4-day conference will provide attendees with insights from industry leaders on how to move healthcare forward and adapt to the current demands from the one third of Americans who are insured by Medicare and Medicaid programs. Eliza speakers will share innovative engagement strategies that can help healthcare organizations improve health and financial outcomes by reaching and effectively engaging healthcare consumers. Eliza is the only single-vendor healthcare engagement management solution capable of delivering a truly personalized conversation with the modern healthcare consumer –at an enterprise scale.

An estimated 20 million people have gained access to health insurance since the passage of the Affordable Care Act in 2010. The market is flooded with new healthcare consumers in both Medicaid and Marketplace plans, requiring health plans to help an influx of new members navigate the complexities of the healthcare system. Effective welcome and onboarding strategies educate new members on their benefits and how to use and keep their coverage. Eliza’s Senior Vice President of Consulting and Market Strategy and former health plan executive, Ellen Harrison and Eliza Director of Medicaid Strategy, Jennifer Forster will lead the presentation on “Best Practices in Welcome, Onboarding and Retention”. Learn how to reduce churn and improve retention through innovative, timely, multi-channel outreaches starting upon enrollment and throughout the year at this session.

Eliza Health Engagement Operations Session Details:

Title: Best Practices in Welcome, Onboarding and Retention
When: Wednesday, October 26 at 11:50 am
Presenters: Ellen Harrison, Senior Vice President, Consulting and Market Strategy, and Jennifer Forster, Director or Medicaid Strategy of Eliza Corporation

About Eliza Corporation 
Eliza is the only single-vendor healthcare engagement management solution capable of delivering a truly personalized conversation with the modern healthcare consumer –at an enterprise scale. It is why eight of the top ten health plans in the United States are clients—our unified approach gets members to act, and our Health Engagement Management solutions deliver consequential results. It integrates a scalable, multi-channel technology platform, proprietary data sources, industry-leading analytics, and experience-driven program design services to deliver outcomes that matter. We build upon each interaction to help clients drive outcomes such as improved HEDIS and Star ratings, increased medication adherence, reduced membership 'churn' and greater member satisfaction. For more information, visit elizacorp.com or contact 1.844.343.1441. Join Eliza on LinkedInTwitterYouTube and the Eliza Blog.

All product and company names herein may be trademarks of their registered owners.

Media Contact:           
Carolyn Peterson
cpeterson@elizacorp.com 
978.236.7352

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