New and innovative technologies continue to emerge that enable better care management of populations with multifaceted needs. As a result, healthcare organizations' consumer engagement strategies will need to improve integration across platforms to influence desired outcomes such as:
- Quality and satisfaction measures
- Adherence to medication protocols
- Preventing avoidable hospital readmissions
Learn how taking a more holistic view of all consumer interactions—across health plans, pharmacy benefit managers, home health organizations, and self-insured employers—will help vendors and healthcare organizations overcome the technical and organizational challenges of implementing modern engagement strategies.
Ralph Perfetto, PhD
Chief Analytics Officer