Thursday, June 1, 2017 - 1:00pm
Our approach generates comprehensive and early insights into the drivers of member outcomes, health risks, and perceptions, which is key to better manage member risks and improve STAR scores.
Topics covered:
- Ways to capture member insights using Eliza's multi-channel HOS and CAHPS solutions
- Strategies to use these insights to address member issues and improve STAR scores
- Approaches for identifying member vulnerabilities and barriers using proven techniques
Webinar Presenters
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Ellen Harrison SVP of Market Strategy & Consulting Eliza, an HMS company |
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Heather Ritchie Director of Product Strategy Eliza, an HMS company |
