Our approach generates comprehensive and early insights into the drivers of member outcomes, health risks, and perceptions, which is key to better manage member risks and improve STAR scores.
- Ways to capture member insights using Eliza's multi-channel HOS and CAHPS solutions
- Strategies to use these insights to address member issues and improve STAR scores
- Approaches for identifying member vulnerabilities and barriers using proven techniques
SVP of Market Strategy & Consulting
Director of Product Strategy