Medicaid Insights Brief | Reducing Member Churn

Tuesday, February 6, 2018 - 1:00pm

Medicaid churn is the unnecessary disruption of coverage that results in administrative waste, sicker members, lost revenue, and higher medical expenses that impact your bottom line. Some plans report churn rates over 30% and have found that about half of members who lose coverage come back on the plan in less than six months. More importantly, churn affects the health of your members who lose access to preventive care, chronic condition management, and important medications. No one wins with churn.

Enter Eliza. 

Watch this Insights Brief video to learn revenue retention strategies to help reduce Medicaid churn!

In five minutes, I share Eliza strategies to help you improve retention. You'll learn how we helped a Medicaid MCO retain a projected 6,400 members — an estimated $1.1 million in bottom-line savings! Let us help you retain revenue, reduce costs, and improve health outcomes with Eliza Health Engagement Management solutions. Contact me today to set up a time to talk about your challenges and how Eliza can help reduce the burden of churn.


Jennifer Forster
Director of Medicaid Strategy
Eliza, an HMS Company

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