Quality Management Webinar

Thursday, August 25, 2016 - 1:00pm

Join us to discuss challenges of improving quality scores annually and the opportunity for a significant lift in quality results in the second half of the year, including how health plans have leveraged Eliza’s multi-channel solutions to efficiently and effectively:

  • Close gaps in care through proven strategies which activate members
  • Speak your customer’s language for effective engagement
  • Influence member loyalty
  • Ensure members feel supported and engaged in their healthcare

The webinar will discuss ways to target your most important gaps in both your quality improvement programs and care and service, and address these in the next few months. Tactics discussed in the webinar include:

  • Methods to quickly analyze your results to date and target key quality actions needed to boost HEDIS, STAR and QRS measures
  • Creation of effective communication and messaging to deliver more relevant and timely information to activate members to engage in key health improvement activities
  • Improving the reach and engagement of members in their care

Who Should Attend?

  • Medical Directors, Quality and Care Management leaders responsible for HEDIS, STAR and QRS results and working with in Medicaid managed care organizations, Medicare Advantage and MarketPlace/Qualified Health Plans
  • Health plan professionals accountable to influence quality improvement scores and  increase member retention, loyalty, and ROI
  • Clinical, quality, finance and operational experts seeking to drive better financial, quality of care and clinical health outcomes
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