The HMS Eliza Team

How to Influence Medicare Star Ratings: HOS and CAHPS Improvement Toolkit

Medicare Advantage (MA) plans have a significant opportunity to drive improvement in key HOS and CAHPS measures to increase Star Ratings. Check out these resources to help you evaluate your efforts, understand the value of implementing a Star Rating improvement strategy, and think about HOS and CAHPS measures differently.

Changing Times and Changing Minds Podcast


In a recent podcast aired on Red Hot Healthcare, Chairman, President, and CEO of HMS, Bill Lucia, sat down with host Dr. Steve Ambrose to discuss HMS’s role in the healthcare system as well how HMS is working to curb fraud, waste, and abuse in the healthcare industry through the use of today’s analytics and tomorrow’s consumer engagement technology.

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