The eBook reveals significant savings and improved quality scores for a regional Medicaid MCO. In one year, Eliza launched over 20 programs and initiated 2.3 million outreaches to 1 million members. 12,887 gaps in care were closed, 10 HEDIS measures were improved, and member retention increased by 9%, resulting in $15.6 million in retained revenue.
Jennifer Forster joined Eliza in 2014 as the Director of Medicaid Strategy. Prior to joining Eliza, Jennifer was the Director of Public Partnerships at a Medicaid managed care organization in Massachusetts. Jennifer attended Syracuse University where she earned a B.S. in Marketing from the Whitman School of Management and a Masters in Public Administration from the Maxwell School of Citizenship and Public Affairs.