Jennifer Forster

Jennifer Forster

Jennifer Forster joined Eliza in the summer of 2014 as the Director of Medicaid Strategy. Before Eliza, Jennifer was at Network Health, a Medicaid Managed Care Organization and division of Tufts Health Plan. She served as the key operational and product contact with state and federal agencies and managed staff to support contract management activities such as compliance, reporting, communications, and negotiations.

Jennifer attended Syracuse University where she earned a B.S. in Marketing from the Whitman School of Management and a Masters in Public Administration from the Maxwell School of Citizenship and Public Affairs.

How to Successfully Reach and Motivate Medicaid Members to Improve Health Outcomes

The eBook reveals significant savings and improved quality scores for a regional Medicaid MCO. In one year, Eliza launched over 20 programs and initiated 2.3 million outreaches to 1 million members. 12,887 gaps in care were closed, 10 HEDIS measures were improved, and member retention increased by 9%, resulting in $15.6 million in retained revenue.

Webinar Recap: Social Determinants of Health

Eliza Corporation recently hosted a webinar on, “Identifying and Addressing Socioeconomic Barriers to Care". Our guest presenter was Betsy Mazzoni, Manager of Quality Improvement at Gateway Health, a valued partner of Eliza since 2013. Gateway expanded its partnership with Eliza this year and launched an integrated, multi-channel health engagement solution, focused on improving health outcomes.

3 Webinar Takeaways - Reducing Churn: Strategies to Improve Member Retention and Loyalty for Medicaid MCOs and QHPs

Eliza recently hosted a webinar, “Reducing Churn: Strategies to Improve Member Retention and Loyalty for Medicaid MCOs and QHPs,” with Gary Polonski from Neighborhood Health Plan (NHP). For those of you who missed it, you can replay the webinar here.

Key themes:

Webinar Recap: How Gateway Health is Influencing Medicaid and Dual Eligible Health Outcomes through Member Engagement

Gateway Health's, VP of Clinical Quality, Kara House joined Eliza for a WHCC webinar, "How Gateway Health is Influencing Medicaid Health Outcomes through Member Engagement."

View the on-demand version of the webinar here.

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