The eBook reveals significant savings and improved quality scores for a regional Medicaid MCO. In one year, Eliza launched over 20 programs and initiated 2.3 million outreaches to 1 million members. 12,887 gaps in care were closed, 10 HEDIS measures were improved, and member retention increased by 9%, resulting in $15.6 million in retained revenue.
Jennifer Forster joined Eliza in the summer of 2014 as the Director of Medicaid Strategy. Before Eliza, Jennifer was at Network Health, a Medicaid Managed Care Organization and division of Tufts Health Plan. She served as the key operational and product contact with state and federal agencies and managed staff to support contract management activities such as compliance, reporting, communications, and negotiations.
Jennifer attended Syracuse University where she earned a B.S. in Marketing from the Whitman School of Management and a Masters in Public Administration from the Maxwell School of Citizenship and Public Affairs.