HOS and CAHPS Measures to Impact Medicare Star Ratings

Together, HOS and CAHPS make up 27% of an overall health plan’s Star Ratings and 36% of Part C results. HOS and CAHPS results can make or break a Star Rating improvement strategy.

Learn how HMS Eliza helped a client rapidly deploy a HOS and CAHPS program that resulted in the health plan improving four key measures by 1 and 2 Stars, and increasing the overall plan rating from 3.5 to 4 Stars. 


 What's inside the eBook?

  • Market Trends - The State of HOS and CAHPS
  • Improvement Opportunity
  • How it Works - HOS and CAHPS Program
  • Client Success Stories
  • Best Practices for Success 

HMS Eliza can begin to help you intervene now to improve your HOS and CAHPS scores.

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