Onboard, manage, and retain members—and recover premiums
Eliza works with commercial and marketplace clients to get closer to their members. We can help segment your member population more intelligently. We engage them in ways that resonate, from onboarding and welcoming, through retention of those in individual plans. Eliza coordinates many messages to streamline your member conversations and build trusted relationships.
Our solution combines HEDIS completion data with Eliza member-level interaction data to track progress toward closing gaps and achieving the next performance threshold. Based on this data, we can help you develop micro-targeting strategies that engage subsets of your members and drive those “last mile” gap closures.