Drive behavior change, close gaps in care, and improve Star ratings
The Eliza for Medicare solution directly addresses key areas of the Center for Medicare and Medicaid Services (CMS) Star programs. Eliza's approach to improving Star measures not only captures members' responses, such as intent to have a recommended screening, but also uses Eliza's algorithmic propensity scoring to add a unique dimension of understanding. For example, it can reveal which members are likely to engage in healthy behaviors or which members are likely to leave the health plan next year. We apply these insights in actionable ways to influence better population outcomes and overall program results, and, most importantly, individual quality of life.